Last updated: 6 November 2026
App Harbour ApS ("we," "us," or "our") operates the Pill Counter: Tray Scanner mobile application (the "App"). This Privacy Policy explains what data the App handles and where it is kept. In short: the App has no account, no analytics, no advertising, and no servers of ours that it talks to.
The App asks for camera permission solely to capture images of pill trays for counting. Camera frames are processed on your device by an embedded machine learning model and are not transmitted to us or any third party. The App does not access your photo library. You can turn camera access off at any time in iPhone Settings → Pill Counter.
All pill detection and counting is performed locally on your device using Apple's Core ML framework. The App does not upload image data, detection results, or counting data.
Counting sessions — a compressed thumbnail of each tray, the detected pill positions, and the final count — are stored locally in the App's storage on your device. You can view and delete sessions or individual trays at any time; deleting the App removes them. The App does not sync this data to iCloud or any server.
Premium users can share a text summary of a count using the iOS share sheet. This only happens when you choose to, and the summary goes to the app or person you pick.
Settings includes an optional Diagnostics switch, off by default. When you turn it on, the App keeps a local log of detection statistics (counts, confidence values, processing times, and your device model, iOS version, and app version) on your device, up to 200 entries. It contains no images and no personal identifiers, and it is never uploaded. You can export it yourself (for example, to send it to our support) or clear it in Settings.
The App contains no analytics, advertising, or tracking SDKs, and does not collect usage statistics. If you have enabled sharing of analytics with app developers in iOS settings, Apple may provide us with aggregated crash and usage reports under Apple's own privacy policy.
When you purchase a subscription through the App:
If you email us, we receive your email address and whatever you include in your message, and use it only to answer you.
We do not sell, trade, or rent your personal information. The only third party the App communicates with is Apple, for App Store purchases and subscription management. Links to our support, privacy, and terms pages open in your browser.
We do not hold your counting data. Session history and diagnostics stay on your device until you delete them or delete the App. Support emails are kept only as long as needed to handle your request.
Depending on your location, you may have rights to:
To exercise these rights, contact us at: info@appharbour.com
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
For questions, support, or privacy concerns:
Email: info@appharbour.com
Support: Support Page
Company: App Harbour ApS
By using Pill Counter: Tray Scanner, you agree to this Privacy Policy.