Need help? Email us at info@appharbour.com and we will get back to you. Please include your device model and iOS version.
Common questions
How do I start my streak?
Open the Tracker tab, tap "Start No Contact," then "Start now." The clock starts counting from that moment.
I broke no contact. What now?
Tap "I broke no contact" on the Tracker tab or in the urge-support screen, then "Reset and start again." Your history and longest streak are kept, the clock restarts, and you begin again. A slip is not a failure.
Where is my data stored?
On your device. There is no account and the app uploads nothing. If you delete the app, the data is removed.
I am not getting reminders
The app sends local reminders (a daily check-in and your milestone days) only if you allow notifications. Open the iPhone Settings app, then No Contact, then Notifications, and turn Allow Notifications on.
I can only see my latest journal entries
The free version shows your 7 most recent journal entries. Older entries are kept on your device, and Premium shows your full history. You can always keep writing new entries.
How do I restore my subscription?
Go to the More tab and tap "Restore Purchases." Make sure you are signed in with the same Apple ID used for the purchase.
How do I get a guided exercise or insights?
Box breathing and the ride-the-wave timer are free. The other guided exercises, the insights dashboard, the full affirmation deck, unlimited journal history, guided journal prompts, and extra themes are part of Premium. Tap any locked feature or "Unlock Premium" in More.
Subscriptions
No Contact offers a weekly subscription with a 3-day free trial, and an annual subscription. Prices vary by country and are shown in the app before you buy. Payment is charged to your Apple ID at confirmation of purchase. Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. Manage or cancel anytime in your Apple ID subscription settings.
A note on care
No Contact is a self-help and motivation tool. It is not therapy and not a substitute for professional or medical care. If you are in crisis, please reach out to a local emergency service or a crisis hotline.