Support

Questions or feedback? We're glad to help.

Getting started

• Add an entry: from the Home screen tap Custody time, Expense, or Note.
• See everything: open Timeline and use the filter to show only custody time, expenses, or notes.
• Insights: open Insights for monthly overnights, expense totals and category breakdowns (Premium).

Troubleshooting

My entries disappeared

Entries are stored on your device only; we have no copy. If you deleted the app or reset your device, its data is removed unless you restore your iPhone from a backup (iCloud Backup or a computer backup) made while the entries existed. Premium export lets you keep a text summary of each month.

Restoring a purchase

Open the Premium screen (from Upgrade to Premium in Settings or on the Home screen) and tap Restore Purchases. Make sure you're signed in with the same Apple ID you used to subscribe.

Photos won't attach

Photo attachments are a Premium feature. When you tap Attach photos, iOS shows its own photo picker — the app only sees the photos you choose.

Exporting a summary

In Insights (Premium), pick a month and tap the share button to send a plain-text summary to Notes, Files, Mail or any app.

Subscriptions

Custody Tracker offers a weekly subscription with a 3-day free trial and an annual subscription. Payment is charged to your Apple ID at confirmation of purchase and renews automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel in your Apple ID settings — see Apple's guide.

Privacy

The app collects no personal data; everything stays on your device. Read the full Privacy Policy.