Last updated: 18 May 2026
These Terms of Service govern your use of MultiDocX, a document translation service operated by App Harbour ApS (a Danish private limited company, "we", "us"). By creating an account or using the service, you agree to these terms.
MultiDocX takes a document you upload (PDF, DOCX, XLSX, PPTX, or similar) and returns a translated copy with the original layout preserved as faithfully as the underlying tools allow. We use third-party machine-translation engines under the hood.
Don't use MultiDocX to translate content that you don't have the right to translate (copyrighted material without permission, classified or export-controlled data, etc.). Don't try to break, probe, scrape, or overload the service. Don't use it to translate content that is illegal in your jurisdiction or ours.
MultiDocX is offered on a paid subscription basis. Pricing, billing cycle, and any free quota are shown on the pricing page in the app. Payment is processed by our payment provider (Apple or Stripe, depending on platform). Subscriptions automatically renew unless cancelled before the end of the current period. You can manage or cancel your subscription from your account at any time.
For iOS App Store subscriptions, manage them at Settings → Apple ID → Subscriptions or at support.apple.com/HT202039.
For App Store purchases, refund requests go through Apple at reportaproblem.apple.com. For other payment methods, contact us at info@appharbour.com within 14 days of purchase and we will assess the request in line with applicable EU consumer protection law.
Machine translation is useful but not perfect. MultiDocX's output is provided as-is for your convenience. You're responsible for reviewing any translation before using it in a legal, financial, medical, or otherwise critical context. We do not warrant that translations are accurate, complete, or fit for any particular purpose.
You retain all rights to the documents you upload. By using MultiDocX, you grant us a limited, non-exclusive licence to process those documents for the sole purpose of providing the translation service to you, and only for as long as needed to do so. We don't use your documents for any other purpose. See our Privacy Policy for details on retention.
We aim for high availability but don't guarantee uninterrupted access. We may take the service down for maintenance, security, or unforeseen reasons. We're not liable for losses caused by downtime.
To the maximum extent permitted by law, App Harbour ApS is not liable for any indirect, incidental, special, or consequential damages arising from your use of MultiDocX, including but not limited to losses caused by reliance on the accuracy of a translation. Our total liability to you for any claim is limited to the amount you have paid us in the 12 months preceding the claim.
You can cancel and delete your account at any time. We may suspend or terminate accounts that violate these terms, with notice when reasonable.
These terms are governed by the laws of Denmark, and disputes are subject to the exclusive jurisdiction of the Danish courts, except where mandatory consumer protection rules in your country of residence apply.
If we update these terms, we'll change the "Last updated" date at the top and post the new version here. Continued use of the service after changes means you accept the updated terms.
App Harbour ApS — info@appharbour.com