Privacy Policy

Last updated: 18 May 2026

        Short version: MultiDocX processes your documents to
        translate them. We don't keep them, we don't read them, and we don't
        sell anything about them.
    

What MultiDocX does

MultiDocX translates PDF, Word (DOCX), Excel (XLSX), and PowerPoint (PPTX) files while preserving their original layout. To do that we have to read the file's text, send it to a translation engine, and write a translated copy back.

What we process

The document you upload. We extract the text, send it to our translation engine, receive the translated text, and write it back into a copy of your file. The original is not modified.
Translation choices. The source and target languages you pick, and any options you set.
Subscription state. If you have a paid plan, whether it is currently active. Apple handles all payment details.

What we keep

Originals: not retained. Your uploaded files are deleted from our processing servers as soon as the translation is complete (within minutes), or sooner if you delete them yourself.
Translated copies: only as long as you ask for. Translated files are kept in your account so you can re-download them. You can delete them at any time, and we permanently remove them within 30 days of deletion.
Document contents: never used to train models. We do not use your documents for machine-learning training. They are not shared with third parties for any purpose other than the translation itself.

Who sees your documents

Translation requests are processed by reputable third-party translation providers (for example, machine-translation APIs). These providers handle only the text we send them, under their own privacy commitments, and do not retain it. They do not receive any of your account information.

Account information

If you create an account, we store your email address (for sign-in and receipts) and the date you signed up. We don't ask for your name, address, or any other personal information.

Cookies and analytics

We use a minimal cookie set to keep you signed in. We do not use advertising trackers or third-party analytics that profile you. We may record anonymous aggregate usage (number of translations per language pair) so we know which languages to improve, but nothing tied to you.

Your rights (GDPR & equivalents)

You can request a copy of your data, export your translations, or delete your account at any time. Email info@appharbour.com and we will respond within 30 days.

Children

MultiDocX is not directed at children under 13 and we do not knowingly collect data from children. If you believe a child has provided us with information, contact us and we will delete it.

Changes to this policy

If this policy changes, we'll update the "Last updated" date at the top and post the new version at this URL. Material changes will also be announced by email to active subscribers.

Contact

App Harbour ApS — info@appharbour.com