Support

Email info@appharbour.com and we will get back to you as soon as we can. Include your iOS version and what you were doing when the problem occurred.

• Place the iPhone on the nightstand within about an arm's length, microphone pointing toward you.
• Charge overnight. Recording all night on battery alone drains it noticeably.
• Keep the phone out from under pillows or blankets; a muffled microphone means missed events.
• White-noise machines and fans are usually fine; extremely loud ones can mask quiet snoring.

• No events detected: confirm microphone permission in iOS Settings > Privacy & Security > Microphone, and that the phone was close enough. Light sleepers genuinely may not snore; check the timeline for quiet nights.
• Recording stopped overnight: a phone call or another audio app can interrupt the session; the app resumes automatically after interruptions. Also ensure Low Power Mode did not shut the app down mid-night.
• Purchases not showing: open Settings inside the app and tap the paywall, then "Restore Purchases" with the same Apple ID used to buy.
• Clips missing for old nights: free accounts play the 3 loudest clips per night; Premium unlocks the rest. Clips are stored on your device only and are removed if you delete the app.

The app offers a weekly subscription ($3.99, 3-day free trial), an annual subscription ($19.99), and a one-time Lifetime unlock ($29.99, not a subscription).

• Manage or cancel subscriptions: Apple's guide
• Refunds are handled by Apple: reportaproblem.apple.com
• Apple standard EULA: apple.com/legal

Your audio never leaves your iPhone. No account, no cloud, no analytics, no ads. Details in the Privacy Policy.