Contact
Email info@appharbour.com and we will get back to you as soon as we can. Include your iOS version and what you were doing when the problem occurred.
Getting good recordings
- Place the iPhone on the nightstand within about an arm's length, microphone pointing toward you.
- Charge overnight. Recording all night on battery alone drains it noticeably.
- Keep the phone out from under pillows or blankets; a muffled microphone means missed events.
- White-noise machines and fans are usually fine; extremely loud ones can mask quiet snoring.
Troubleshooting
- No events detected: confirm microphone permission in iOS Settings > Privacy & Security > Microphone, and that the phone was close enough. Light sleepers genuinely may not snore; check the timeline for quiet nights.
- Recording stopped overnight: a phone call or Siri can interrupt the session; the app resumes the same night automatically when the interruption ends. If the app was closed or the microphone stayed unavailable, everything recorded up to that point is kept. Keep the phone charging so it does not run out of battery.
- Purchases not showing: open the Premium screen (Upgrade to Premium on the home screen or in Settings) and tap "Restore Purchases" while signed in with the same Apple ID you used to buy.
- Clips are locked: the free version shows your loudest moments with their time and loudness. Playing back snore and sleep-talk clips is a Premium feature.
- "This clip's audio isn't available": clips are stored on your device only. They are removed if you delete a night or delete the app, and are not synced to other devices.
- Trends or PDF locked: trends across nights, factor tags and the PDF report are part of Premium. Trends need at least two recorded nights.
Subscriptions and purchases
Premium is available as a weekly subscription with a 3-day free trial, an annual subscription, or a one-time Lifetime purchase (not a subscription, never renews). Current prices for your country are shown in the app before you buy. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period.
Languages
The app is available in English, German, French and Spanish and follows your iPhone's language setting.
Privacy in one line
The app never uploads your audio. No account, no cloud, no analytics, no ads. Details in the Privacy Policy.
Snore Recorder & Sleep Talk is a sleep insight tool, not a medical device. It does not diagnose sleep apnea or any other condition. If you are concerned about your sleep, talk to a doctor.