These Terms of Service ("Terms") govern your use of the PDF to Word: Converter & OCR mobile application ("App") operated by App Harbour ApS ("we," "us," or "our").
1. Acceptance of Terms
By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
2. Apple's Licensed Application End User License Agreement
This App is licensed (not sold) to you and your use is subject to Apple's standard EULA for App Store applications, available at apple.com/legal/internet-services/itunes/dev/stdeula. Where these Terms conflict with Apple's EULA, Apple's EULA controls for matters relating to the App Store.
3. Subscriptions
The App offers two auto-renewing subscriptions:
- Weekly Premium — billed weekly.
- Annual Premium — 3-day free trial for new subscribers, then billed once per year.
Only Annual Premium includes a free trial (3 days, for eligible new subscribers). If you don't cancel at least 24 hours before the trial ends, the annual subscription starts automatically. A subscription is required to download, save, or share converted Word files. Prices are shown in the App before purchase, in your local currency.
Payment is charged to your Apple ID at confirmation of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period. The renewal price is charged within 24 hours of the end of the current period.
You can manage or cancel your subscription at any time in your Apple ID Account Settings (Settings → Apple ID → Subscriptions on iOS), or via Apple's manage subscriptions guide. Cancellation takes effect at the end of the current billing period; no partial refunds are provided.
You can restore an existing subscription on another device signed in to the same Apple ID with Restore Purchases on the App's paywall.
4. Refunds
All payments are processed by Apple. Refund requests must be made directly through Apple at reportaproblem.apple.com. We do not have access to issue refunds.
5. Usage limits
The App enforces per-tier usage limits to keep the service sustainable on our shared infrastructure:
- Free tier: 1 conversion per device; per-file limit of 50 pages. The free conversion lets you check that the App works on your document; downloading or sharing the resulting Word file requires a subscription.
- Weekly Premium: 30 conversions per 7-day rolling window; per-file limit of 300 pages.
- Annual Premium: 150 conversions per 30-day rolling window; per-file limit of 500 pages.
We may adjust these limits with reasonable notice if abuse or sustained heavy usage threatens service quality.
6. Acceptable use
You agree not to:
- Upload material you do not have the right to convert.
- Use the App to process malware, illegal content, or content that violates third-party intellectual-property rights.
- Attempt to circumvent the usage limits via automation, multiple devices or Apple IDs, or other technical means.
- Reverse-engineer, decompile, or attempt to extract the source code of the App or its backend.
7. Conversion service
Conversion is not performed on your device. Files you convert are uploaded to our conversion server (hosted on Render) and processed by Adobe PDF Services, as described in the Privacy Policy. Conversion requires an internet connection.
8. No warranty
The App is provided "as is" without warranties of any kind, either express or implied. Conversion fidelity depends on the structure and quality of the source PDF; we do not guarantee specific output formatting, completeness, or accuracy. Some highly designed PDFs may not convert cleanly.
9. Limitation of liability
To the maximum extent permitted by law, App Harbour ApS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use, arising from your use of the App.
10. Privacy
Our handling of your data is described in the Privacy Policy, which is incorporated into these Terms by reference.
11. Changes
We may update these Terms from time to time. Material changes take effect when posted to this page. Continued use of the App after a change constitutes acceptance of the updated Terms.
12. Governing law
These Terms are governed by the laws of Denmark. Disputes will be resolved in the courts of Denmark, except where mandatory consumer-protection law in your country of residence applies.
13. Contact
For questions about these Terms: info@appharbour.com
App Harbour ApS, Copenhagen, Denmark.